Frequently Asked Questions (FAQs)

general questions

Who produces the physical products?

All of our physical products are manufactured by Steam Head Studio .
The miniatures are printed in resin and go through a quality control process before being shipped.

How do digital products work?

Digital products are obtained immediately after purchase.
You will be able to download them from your user page , and you will also receive an email with the download link.

When will I receive my order?

Preparation and shipping times are detailed on the Shipping and Returns page.
If more time has passed than indicated and you still haven't received your order, you can write to us at steamheadstudio.shs@gmail.com .

I want to return a product.

All information about returns is available on the Shipping and Returns page.



Can I sell or share the digital files?

No. All digital products (STL files) are for personal use .
It is not permitted to sell, distribute, modify, or use it for commercial purposes .
Acquiring a digital file does not transfer exploitation or reproduction rights .




I own a store and would like to sell your products.

We would love to collaborate!
You can write to us through the contact form or directly to steamheadstudio.shs@gmail.com for more information about distribution.





I want to organize a demo at my association or store.

Great! We love participating in events.
You can write to us through the contact form or directly to steamheadstudio.shs@gmail.com and we will evaluate the proposal.







I am a miniature painter and I would like to collaborate with you.

We are always open to meeting talented artists and creators.
Send us an email with a sample of your work and, if possible, a price estimate to steamheadstudio.shs@gmail.com







ABOUT THE AGE OF RIFT

Can I see how the game works before I buy it?

Yes. You can download the rules, hero tokens, and cards completely free of charge from the Free Content section of our website.

In addition, you can find tutorials and examples of games on our social media channels .


What size are the miniatures?

The miniatures in The Age of Rift are slightly larger than those in other games of similar scale.

While in most games humanoid miniatures measure around 28 mm , in TAOR the standard height is 35 mm .



Is it a 1-on-1 game?

In The Age of Rift , each player controls three heroes and a shared deck of cards .
That's the standard way to play, but we've also tested team modes , for example, three players per side, each controlling a hero and sharing the same deck.
It's a surprisingly fun experience!



What is the size of the board?

The size of the mat or playing surface is 60x60cms.


Is it mandatory to use your set design?

Not at all. You can use any scenery you have at home. In the rules, you will find instructions and advice for positioning, but it's not mandatory.

Will the game have future content?

Yes, the game will operate on a seasonal basis .
We will release a new Hero approximately every 45 to 60 days , which you can learn about through our social media and purchase directly in the online store .

When all the Heroes of a season have been released, we will launch a special box that will compile all the content of that season , including the heroes and related additional material.


Will there be an app to speed up the games?

Yes. One of our short-term goals. An optional companion app that allows you to manage aspects of the game such as health points or ultimate abilities.
However, it is not necessary to play .






Do you have another question?

If your question isn't listed here, you can contact us through the contact form or send us a direct email to 📩 steamheadstudio.shs@gmail.com
We will get back to you as soon as possible.